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Basic Troubleshooting
Basic Troubleshooting
Alex avatar
Written by Alex
Updated over a week ago

To ensure the best experience and swiftly resolve any issues you might encounter, please follow these straightforward steps:

Restart Your Device

A simple restart of your computer, tablet, or smartphone can often fix many common problems. Please turn off your device, wait a few moments, and then turn it back on.

Switch Your Browser

For an optimal browsing experience, we highly recommend using Google Chrome as our site is tailored to perform best on it. If you're currently using a different browser and facing issues, please consider switching to Google Chrome. Alternatively, trying another up-to-date browser like Firefox, Safari, or Edge might also help.

Clear Your Cookies and Cache

Clearing your cookies and cache is a quick fix that can resolve issues related to website performance, loading times, and the latest updates not appearing.

Check Your Internet Connection

Please ensure you have a stable and strong internet connection. Weak or fluctuating connections can lead to various problems, impacting your gaming experience.

By following these steps, most issues should be resolved. Should you need further assistance, don't hesitate to reach out to our support team.

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